2 0 1 0Sep23
VA commits to improving veteran access to information through new, multi-year initiative
On September 21st, the Department of Veterans Affairs released a statement in which they promised that “21st century technology will improve service.” A new, multi-year program called Veterans Relationship Management, or VRM, pledges to “greatly improve veterans’ access to health care and benefits information.”
VA Secretary Erik Shineski believes that the VRM will definitely enhance the way that today’s veterans access health and other benefits information through the use of technology.
